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Terms and Conditions

Last updated: 13 October 2026

English translation. This page is a translation provided for information only. The French version at /cgv is the legally binding text.

PurposeAccountServicesPricesPaymentSubscriptionsCreditsWithdrawalAcceptable useGenerated contentAvailabilityLiabilityLegal guaranteeTerminationChangesDisputesMiscellaneous

1. Purpose and acceptance

These terms govern access to and use of the LibertAI services, provided byIntelligence Artificielle Générale SAS, an SAS with share capital of €10,000, 76 Promenade des Anglais, 94210 Saint-Maur-des-Fossés, RCS Créteil 985 392 356, VAT FR36985392356 (hereinafter “LibertAI”, “we”).

The services comprise the libertai.io website, the chat application (chat.libertai.io), the console (console.libertai.io), the inference API and the search service.

The LiberClaw agent platform is subject to separate terms, available atliberclaw.ai.

Creating an account or making any payment constitutes acceptance of these terms.

2. Account and eligibility

An account can be created in two ways:

  • with an email address, directly or via Google or GitHub;
  • with a wallet, by means of a signature.

You must be at least 18 years old, or have the authorization of your legal representative, and have the legal capacity to enter into contracts. You are responsible for keeping your credentials, your API keys and your wallet confidential.Loss of access to a wallet is irreversible and cannot be remedied by any restoration on LibertAI's part.

3. Description of the services

  • Inference — access to open-weight artificial intelligence models via an OpenAI-compatible API and via the chat interface, billed on a usage basis.
  • Subscription plans — usage allowances renewed over rolling periods, according to the plan subscribed to.
  • Prepaid credits — a balance denominated in United States dollars, consumed as calls are made.
  • Pay-per-request — payment for a single call, without an account.
  • Search — web search service accessible via API.

The model catalog, the models' unit prices and their characteristics change over time; they are published in the console and the documentation. A model may be withdrawn, in particular when its publisher changes the terms applicable to it.

4. Prices

The applicable prices are those displayed at the time of the order. Prices displayed to consumers residing in the European Union areinclusive of all taxes, the applicable VAT being shown at checkout. Prices displayed outside the European Union are exclusive of any taxes that may be due in your country of residence.

Inference rates are expressed per million tokens processed or per image generated, and vary by model. They may change for an objective reason: a change in the cost of computing resources, a change in licensing or pricing by a model's publisher, or a change in applicable taxes. Any changehas no effect on credits already purchased or on the current subscription period. You are notified of it before it takes effect; if it does not suit you, you may terminate free of charge before that date.

5. Payment

Two payment methods are offered:

  • Bank card or bank transfer, through our payment service provider. Card data does not pass through our servers.
  • Crypto-assets, for accounts created with a wallet. Payment is made by an on-chain transaction, part of which is destroyed (burn) and the remainder transferred to LibertAI.

Accounts created with a wallet cannot pay by card; accounts created by email cannot pay in crypto-assets.

Crypto-asset transactions. A transaction recorded on a blockchain isirreversible: it cannot be cancelled by LibertAI or by any third party. It is your responsibility to check the network, the amount and the address before confirming. Funds sent to an incorrect address, on an unsupported network, or by means of an asset that is not accepted are permanently lost. The value of crypto-assets is volatile; the amount credited corresponds to the equivalent value observed at the time the transaction is confirmed.

LibertAI is not a crypto-asset service provider. LibertAI does not provide any of the crypto-asset services defined in Article 3(1), point (16), of Regulation (EU) 2023/1114 (MiCA), including providing custody and administration of crypto-assets on behalf of clients, operating a trading platform for crypto-assets, exchanging crypto-assets for funds, executing orders for crypto-assets on behalf of clients, providing advice on crypto-assets or providing portfolio management on crypto-assets. LibertAI is not registered under that Regulation and is not required to be. Crypto-asset payments are made directly from your wallet to the network; LibertAI at no time has access to your private keys or custody of your assets.

The service is credited once payment is confirmed. In the event of non-payment, rejection or chargeback, access may be suspended until the situation is remedied.

6. Subscriptions

Subscriptions are taken out for a term of one month and renew automatically, with payment collected by the payment provider, until terminated.

  • Termination: possible at any time from your account. It takes effect at the end of the current period; the service remains accessible until that date and no further payment is collected.
  • Change of plan: an upgrade takes effect immediately, with the unused portion of the previous plan credited as prepaid credits. A downgrade takes effect at the end of the current period.
  • Only one active subscription per account.
  • The usage allowances attached to a plan are valid over rolling periods andcannot be carried over from one period to the next. Once the allowance is used up, consumption is charged against the prepaid credit balance.

A free tier, with limited allowances, is offered. It may be modified or discontinued at any time and is not subject to any availability commitment.

7. Prepaid credits

  • Credits are denominated in United States dollars and constitute neither electronic money nor a means of payment usable outside the LibertAI services.
  • Purchased credits do not expire. Free or promotional credits may have a validity date, indicated when they are granted; they are consumed first.
  • Credits are neither assignable, nor transferable, nor redeemable for cash, subject to the provisions of Section 8.

8. Right of withdrawal (consumers)

Consumers have a period of fourteen days from the conclusion of the contract in which to exercise their right of withdrawal, in accordance with Article L.221-18 of the French Consumer Code.

The LibertAI services constitute a supply of digital content and digital services whose performance begins immediately. In accordance with Article L.221-28, 13° of the same Code, by confirming your order youexpressly request immediate performance of the service andwaive your right of withdrawal for the part of the service already performed. This consent is explicitly requested from you at the time of payment.

The unperformed part — a subscription not yet started, credits purchased and not consumed — remains refundable during the fourteen-day period. Requests should be sent tocontact@libertai.io and the refund is made within fourteen days of receipt of the request, using the same means of payment.

Model withdrawal form

You may use the template below, without any formal requirement, and send it tocontact@libertai.io:

To Intelligence Artificielle Générale SAS, 76 Promenade des Anglais, 94210 Saint-Maur-des-Fossés — contact@libertai.io:

I hereby give notice that I withdraw from my contract for the provision of the following service:
— Ordered on: ………………
— Name of consumer: ………………
— Address of consumer: ………………
— Date: ………………
— Signature (only if this form is notified on paper): ………………

Crypto-asset payments. As an on-chain transaction is technically irreversible, a refund under the right of withdrawal cannot be made by reversing the transaction. A consumer exercising this right is refunded by another means agreed between the parties. The exchange-rate risk between the date of payment and the date of refund is not borne by LibertAI.

9. Acceptable use

It is prohibited to use the services to:

  • produce or disseminate unlawful content, in particular child sexual abuse material or content inciting hatred, terrorism or violence;
  • infringe the rights of third parties, in particular intellectual property rights and image rights;
  • generate content intended to deceive as to the identity of a real person, for purposes of fraud, impersonation or manipulation;
  • circumvent technical limitations, quotas or billing mechanisms, or resell access without written consent;
  • undermine the security or availability of the infrastructure.

In the event of a breach, LibertAI may suspend or terminate access, without prejudice to any other remedy. Serious breaches may be reported to the competent authorities.

You remain responsible for the use of the autonomous agents you configure and for the actions they perform, including with respect to third parties.

10. Content generated by artificial intelligence

The services provide access to artificial intelligence models. The content produced is generated automatically andmay be inaccurate, incomplete or misleading. It does not constitute professional advice. It is your responsibility to verify it before any use, in particular for an important decision.

You are hereby informed that you are interacting with an artificial intelligence system and not with a natural person.

To the extent permitted by applicable law and by the licenses of the models used, LibertAI claims no rights in the content you generate. As the models are third-party models, their respective licenses may contain usage restrictions with which you are responsible for complying. LibertAI does not guarantee that generated content is original or that it does not infringe the rights of a third party.

In order to process your request, you grant LibertAI a limited, non-exclusive, royalty-free license to the content you submit. This license is strictly limited to the technical processing time needed to produce the response, and expires at the end of that time.

11. Availability

The services are provided on a best-efforts basis (obligation de moyens). They may be interrupted for maintenance or updates, or as a result of an incident affecting the underlying decentralized infrastructure or a third-party provider. No contractual service level is guaranteed in the absence of a specific written agreement.

12. Liability

Consumers

No limitation or exclusion of liability may be invoked against consumers. LibertAI is liable under the conditions of ordinary law and the statutory guarantees, in particular the legal guarantee of conformity provided for in Section 13 below.

Business users

With respect to users acting for professional purposes, LibertAI is liable for direct and foreseeable damage resulting from a breach attributable to it. Its liability is capped at the amounts actually paid in respect of the twelve months preceding the event giving rise to the claim.

For these business users only, indirect damage is excluded, in particular loss of business, data, revenue or opportunity, as well as the consequences of decisions made in reliance on generated content.

These limitations shall in no event apply to gross negligence or willful misconduct, or to personal injury.

13. Legal guarantee of conformity

Consumers benefit from the legal guarantee of conformity for digital content and digital services provided for in Articles L.224-25-12 et seq. of the French Consumer Code. LibertAI is required to supply a service that conforms to the contract and is liable for any lack of conformity existing at the time of supply.

  • For a one-off supply — purchase of credits — the guarantee applies to defects that appear withintwo years of supply.
  • For a continuous supply — subscription — the guarantee applies throughoutthe entire period of supply.
  • In the event of a lack of conformity, the consumer may require the service to be brought into conformity free of charge or, failing that, a price reduction or termination of the contract, under the conditions of Articles L.224-25-16 et seq.
  • LibertAI provides the updates necessary to keep the service in conformity for the period mentioned above (Art. L.224-25-25).

These guarantees apply independently of any commercial guarantee and without prejudice to the legal guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code).

14. Termination and account deletion

You may stop using the services and request deletion of your account at any time by writing toprivacy@libertai.io. You may request a refund of your unused credits at that time; if no such request is made, they are forfeited when the account is closed.

LibertAI may terminate access in the event of a breach of these terms, after a formal notice that has remained without effect, except in the case of a serious breach justifying immediate suspension. Where termination is not attributable to the user, unused credits are refunded to the user.

15. Changes to the terms

These terms may be amended for an objective reason: legal or regulatory developments, technical developments in the service, or a change of our providers. Users with an account are informed of substantial changesat least thirty days beforethey take effect; they may then terminate free of chargeand obtain a refund of unused credits. The terms applicable to an order are those in force on the date of that order.

16. Complaints, mediation and disputes

Any complaint may be sent tocontact@libertai.io. We endeavor to respond within thirty days.

These terms are governed by French law. Failing an amicable resolution, the dispute shall fall within the jurisdiction of the competent French courts. Consumers retain the right to bring proceedings before the court of their place of residence or of the place where the service is performed. For business users, jurisdiction is conferred on the Tribunal de commerce de Créteil (Créteil Commercial Court).

17. Miscellaneous

Force majeure

Neither party shall be liable for any failure to perform its obligations where such failure results from a force majeure event within the meaning of Article 1218 of the French Civil Code. The suspended obligation resumes as soon as the event ceases; if the event continues for more than two months, either party may terminate free of charge and unused credits are refunded.

Severability

If any provision of these terms is held to be void or unenforceable, the remaining provisions shall retain their full force and effect. The invalidated provision shall be replaced by an economically equivalent provision that complies with applicable law.

Assignment

You may not assign the rights and obligations arising under these terms without the prior written consent of LibertAI. LibertAI may assign its contract, in particular in the event of a transfer of all or part of its business, provided that it informs the users concerned in advance, without this affecting the consumer's statutory guarantees.

Language

These terms are drafted in French. An English translation is provided for information purposes only; in the event of any discrepancy in interpretation, the French version shall prevail.

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